CAM Mover's Edge, August, 2011

CAM Launches Its Newly Redesigned Front-End Portal to Its Website

Visit your association’s website and see the new features.

  • A new look
  • Search functions are on the home page
  • Ease of use of both English and French
  • Basic instructions and links to help a consumer find a mover
  • Four methods to search for a CAM mover member:
    1. province and city
    2. postal code
    3. online membership directory
    4. telephone

Check out the new search functions:

  • For any search by city or postal code it gives the consumer up to six members’ contact information.
  • The member records shown are selected on a random basis that changes from day to day.
  • The consumer has the option of contacting members from the listing provided or by email.
  • Emails to movers contain consumer-contact information as well as basic details for the move.

Have a look at the new features of the website and let us know what you think.

Roy Osing to Host a Seminar at CAM’s Annual Conference

At CAM’s 2010 Annual Conference, members rated Roy Osing as one of the best speakers we have ever presented. Roy returns to our 2011 Annual Conference with a half-day session on marketing communications and business strategy. It will be a not-to-be-missed event. Roy will assist you in developing a competitive position in your marketplace, avoiding being a commodity supplier and articulating your unique capabilities.

Watch your mail and email for more 2011 Annual Conference announcements.

CAM Awards – Nomination Deadline – September 2

September 2 is the deadline for submission of nominations for CAM’s 2011 Annual Awards. It’s time to consider placing a nomination for one or more of CAM’s 2011 annual awards. The awards recognize the achievements of members of the moving industry who have advanced the business of moving, and people from both inside and outside the industry who have worked to improve the consumer’s interests, the environment, industry safety and humanitarian activities. Submit your nominations for the following:

  • Distinguished Service Award
  • Industry Achievement Award
  • Innovators Award
  • Public Service Award

A committee of directors has updated the categories and criteria. You can obtain the new nomination forms online.

CAM Golf

CAM’s annual golf tournament will be held on Monday, September 19, 2011, at the Granite Ridge Golf Club in Milton, Ontario. Put together a foursome and enjoy a day of golf and a chance to exchange war stories with your colleagues about your summer moving season. Promote your company by sponsoring a hole or competition.

New Members

CAM welcomed three new members in July:

  • TWO MEN AND A TRUCK®, Etobicoke, ON
  • Relogulf LLC, Dubai, UAE
  • ReloUK, Eastbourne, UK

Conditions of Carriage

Have you ever asked where the Conditions of Carriage for Household Goods on the back of your bill of lading come from? The source is your province’s highway traffic act, traffic safety act or other similar legislation. Eight of ten provinces have enacted these conditions in legislation as well as specifying the minimum content for the information on the front of the bill of lading.

The term “Conditions of Carriage” is often preceded in the regulations as “Specified” or “Uniform”. This means that the wording cannot be modified. It’s probably time that you compared your bill of lading to your province’s regulations. CAM has just dealt with a consumer complaint in which the mover (a CAM member!) had modified the document with a number of clauses that were not in the regulations and directly contradicted the intent of the legislation, which is to protect the consumer who is an unsophisticated shipper.

You can see the Conditions of Carriage for your province on our website but you should check with your provincial government’s website for the absolutely latest version.

Tour de Force – 2011

From September 12–18, Canada Company and North American Van Lines will hold the second annual Tour de Force bicycle ride from Toronto to Montréal. This event raises money for the children of fallen Canadian Forces personnel by supporting camps and scholarships.

Arthur Drewry Appointed to IAM’s Core Members Management Board

Congratulations to Arthur Drewry, International Manager at Taylor International, on being appointed to the International Association of Movers’ Core Members Management Board. Arthur is one of two representatives for IAM’s Region 6 – North America. This board advises IAM about commercial and regional issues related to international moving as well as vets some membership applications.

March of Dimes

The March of Dimes contacted CAM about its employment-services program for people with visible and non-visible disabilities. The March of Dimes provides employment services across Canada. You can contact this organization through its website at It’s a great place to find capable people.

CAM Magazine and Directory

CAM will be publishing its fall directory early in September. Please check out your listing on CAM’s website (try out our new search function!) and advise us if you’d like to make any changes to it. Make sure it’s up-to-date – this is what online customers will read about you!

IF YOU HAVE NEWS THAT CANADA’S MOVING INDUSTRY SHOULD KNOW ABOUT, please let CAM know and we will include it in upcoming issues of this newsletter.