CAM STATISTICS FOR NOVEMBER

CAM’s consumer-relations activity and website activity continue at half the rate of the summer months. In November, CAM had the following activity:

• New members
  CAM welcomes several new members to its roster:
  – Atlantic Canada Moving Systems – Halifax, NS
  – BlueBird Transportation Systems – Ottawa, ON
  – Brunswick Moving & Storage Ltd. – Fredericton, NB
  – Mini-Tankers – Mississauga, ON
  – Thompson’s Moving & Storage – Dartmouth, NS
   
• Consumer activity
  – Referrals: 122 – number of moves referred to members
  – Inquiries: 51 – consumer calls asking for validation of a member
  – Complaints: 20 – consumer complaints about movers
   
• Website activity
  – Visits: 8908 – total number of visits in November to www.mover.net
  – Visitors: 3811 – total number of individuals visiting CAM’s website
  – Most-active pages:
        #1: CAM member directory
        #2: The new Canadian Mover magazine

CAM AND ACD LOGOS

Consumers and CAM members have noticed that the CAM and ACD (French version) logos are being used by non-members in Yellow Pages, SuperPages and Internet advertising. These companies often advise consumers that they are CAM members.

Part of the value of your membership is the consumer’s recognition of our logo as a sign of a reputable mover. The logos are registered trademarks belonging to your association. Please advise us whenever you see improper use of the logos.

These logos (in all formats) are available to members for web and print advertising.

WORKERS’ COMPENSATION BOARDS

CAM has been in contact with many of the Workers’ Compensation Boards across Canada. The objective is to start a dialogue that will lead to better rates as has occurred in Ontario.

Do you have any concerns that you would want to have communicated to your Workers’ Compensation Board from your industry association?

ONTARIO’S CONSUMER PROTECTION ACT

Ontario’s Ministry of Government Services has begun active investigations of moving practices related to violations under the Consumer Protection Act.

If you are based in Ontario, or provide moving services within, to or from Ontario, this Act applies to you. Please review how it applies to movers as documented in our discussions.

TOM BUNKER

A memorial was held for Tom Bunker on Saturday, November 19. He passed away on November 13. The service was attended by family, friends and his many colleagues in the moving and transportation industry. Tom was well-known throughout the moving industry for his good counsel on insurance matters.

BRIAN DUBOIS

Brian Dubois passed away suddenly near Edmonton in a single-vehicle accident on November 20. A celebration of his life was held on November 26. He was a chartered accountant and financial officer at SIRVA Canada. He will be missed by his friends, colleagues and young family.

CAM SUPPLIERS

It’s time to review the products and services as well as the specials that our supplier members provide. Visit our supplier members. They support your industry and your association. Here is a sampling of their offerings.

Butler & Baird Lumber

Contact Butler & Baird Lumber at 905-727-3074 for information about their portable storage containers. Over the past decade, they have worked with moving companies to develop their clean and secure containers.

Farrell Enterprises

Farrell Enterprises is offering a 10% discount to all CAM members on selected van equipment for the month of December. Call 416-745-2711 to get details!

Mover’s Equipment & Supplies

Mover’s Equipment & Supplies reminds you that you will find its warehouse & van equipment inventory sheet useful in ensuring you have the right equipment for every job. See it at www.mover.net/suppliers.

Your Moving Depot

HOME PROTECTION KIT BAG – Makes an excellent Christmas gift for anyone who wants to promote a professional image! $63.95. Call Kelly at Your Moving Depot, 1-888-415-8858.

Supplier members are encouraged to provide two-line notices for future winter issues of Movers’ Edge.

SEASON’S GREETINGS

Larry Rosenberg, chairman of CAM, the Directors and the staff of CAM’s National Office wish you, your family and staff all the best for the holiday season and a healthy and prosperous new year.