NEWSLETTER PDF 

CERTIFIED CANADIAN MOVER PROGRAM

CAM was just advised that draft versions of Industry Canada’s Good-Practice Guidelines and Consumer Checklist were posted to its website. Industry Canada is soliciting public and industry comment until October 31, 2003. CAM’s Certified Canadian Mover Program was developed from earlier drafts of these documents.

Please visit Industry Canada’s website at www.consumer.ic.gc.ca, click on “English” or “Français”, and then on “Draft Good Practice Guidelines for Canadian Movers.” From here you can view the documents: Draft Moving Guidelines and Draft Consumer Checklist.

Let CAM know what you think of these documents or contact Industry Canada directly with your comments. CAM will consolidate all responses it receives and submit a single response to Industry Canada.

CONFERENCE

The 2003 Annual Conference will be held at the Toronto Airport Marriott Hotel on Monday and Tuesday, November 24 and 25, 2003. The theme of the conference will focus on the provision of quality service to the consumer. Watch your mail, email and fax for news of this exciting event. CAM will launch its Certified Canadian Mover Program at the conference.

As always, the conference will feature speakers from industry, regulatory and related agencies, and relevant non-moving-related groups. Some of the speakers include:

• Tom Abercrombie, Senior Prevention Program Specialist, Best Practices – Prevention Branch, Workplace Safety & Insurance Board
• Bill Carr, Motivational Speaker
• Chantal Charron, Furniture & Effects Policy, Directorate of Transportation Management
• Kernaghan Webb, Senior Legal Policy and Chief of Research, Office of Consumer Affairs, Industry Canada
• Bob Whitelaw, President, Canadian Council of Better Business Bureaus

The Suppliers Registration Flyer (pdf) for the annual trade show that is held in conjunction with the conference has been posted.

SAFETY GROUPS PROGRAM

Ontario’s Workplace Safety & Insurance Board’s Safety Groups Program for the Canadian Association of Movers remains an open project. In other industries, the program has saved companies an average of 6% on the workers’ compensation premiums. CAM will begin its recruiting drive for this program early in 2004 in order to bring the required number of members into the program.

THE CANADIAN MOVER

The Canadian Mover, CAM’s magazine and directory, went to press in late September. All CAM members of record as of that date were included. The magazine will be shipped on October 17th to CAM members and the Canadian moving community.

GOLF

CAM’s 7th Annual Golf Tournament was held on Tuesday, September 16, 2003, at Cardinal Golf Club. We had a good turnout and great weather. After the event, we surveyed the attendees to determine their feelings about the tournament. On a scale of 1 to 5 – from poor to excellent – the ratings were:

Golf course	3.9
Clubhouse	4.2
Meal quality	4.1
Meal service	4.2
Same location next year	4.0

Generally speaking, participants were very satisfied with the event. Even with high satisfaction levels, the most common comment (primarily from people who had attended many previous CAM tournaments) was to try a new golf course next year.