We offer valuable information for movers and consumers, including important news from the government. Check back frequently for breaking news.
The Canadian Association Movers (CAM) and its 400 members, are committed to everyone’s health and safety during this extraordinary time. CAM has been in regular contact with its members since the end of January with updates and allaying concerns about conducting business. Moving and warehouse storage are considered essential services. All of our members are open for business; however, due to restrictions and capacity issues, may not be running at full staff complement. We encourage customers to book your mover early! To find a certified, professional mover near you, visit CAM's home page to access our mover search function.
As Canada begins to open up and each area has it's own policy, we recommend that you check with your local health authority for current restrictions.
- Find Advice for Movers - Emergency Relief & Practical Operations Advice
- Find Advice for Consumers - Practical Tips, Media Stories and FAQs
- Find Health Information - Symptoms, Mask Information, Provincial Health Links
- Provincial and Territorial Reopening Updates and Travel Advisories
*new* Cross-border truck drivers don't need to wait 14 days for doctors visits
October 20, 2020 - trucknews.com is reporting that essential workers like truck drivers are not required to quarantine for 14 days after returning to Canada, even though the rule applies to other people entering the country. You can read more here.
*new* Trudeau Plans to Keep Borders Closed Until Covid-19 Cases Drop
Prime Minister Justin Trudeau indicated he plans to keep Canada’s borders closed as long as coronavirus cases remain elevated in the U.S Currently, the border is closed until November 21, 2020. Read more.
Employment Insurance (EI) program
As of September 27, you may be eligible for EI if you:
- were employed for at least 120 insurable hours in the past 52 weeks
- received the CERB, the 52 week period to accumulate insured hours will be extended
- stopped working through no fault of your own
- have not quit your job voluntarily
- are ready, willing and capable of working each day (EI regular benefits)
- are temporarily unable to work while you care for someone else or yourself (EI maternity, parental, sickness, compassionate care, and family caregiver benefits)
If you are eligible for EI benefits, you will receive a minimum taxable benefit at a rate of $500 per week, or $300 per week for extended parental benefits.
*update* CEBA has been extended to December 31, 2020
September 24, 2020 - The Canada Emergency Business Account (CEBA) provides interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced. This program has been implemented by banks and credit unions in collaboration with Export Development Canada.
Business owners can apply for support from CEBA through their banks and credit unions. Learn more about CEBA
This support is available until December 31, 2020.
Canada Recovery Benefit (CRB)
The CRB provides $500 per week for up to 26 weeks for workers who have stopped working or had their income reduced by at least 50% due to COVID-19, and who are not eligible for Employment Insurance. Please note that applications will open on October 12.
Canada Recovery Sickness Benefit (CRSB)
The CRSB provides $500 per week for up to a maximum of two weeks, for workers who:
- are unable to work for at least 50% of the week because they contracted COVID-19
- are self-isolated for reasons related to COVID-19
- have underlying conditions, are undergoing treatments or have contracted other sicknesses that, in the opinion of a medical practitioner, nurse practitioner, person in authority, government or public health authority, would make them more susceptible to COVID-19.
Speech from the Throne financial compensation highlights
Sept 24 2020 - Governor General Julie Payette read the Speech from the Throne yesterday to kick off the start of the second session of the 43rd parliament. There are several measures in place to continue the funding of businesses during the winter months of the pandemic. These include extending the Canada Emergency Wage Subsidy right through to next summer, and expanding the Canada Emergency Business Account and Business Credit Availability Program.
note - As Canada has a minority government, the government needs at least one other party to approve the Speech from the Throne in order for these measures to pass. At present, both the Conservatives and the Bloc Quebecois have said no. All lies in the hands of the NDP. Further updates will be available when the vote has taken place.
COVID-19 and Seasonal Allergies
August 31, 2020 - It's that time of the year! Here's a comparison of common COVID-19 and seasonal allergy symptoms.
Download COVID Alert today!
August 1, 2020 - Protect yourself. Protect others. Get notified and help limit the spread. The government of Canada has developed a new nation-wide mobile app to let users know if they may have been exposed to COVID-19. Available free to all Canadians as a voluntary download, COVID Alert will notify you if someone you were near for at least 15 minutes and less than 2 metres apart in the last 14 days tested positive for COVID-19. To learn more about the app, click here.
CEWS to be extended & major change!
July 17, 2020 - Finance Minister announced today that the CEWS (Canadian Emergency Wage Subsidy) Program will be extended until December 19, 2020 and that there are some additional changes to include expansion of the program. Click here for more details.
Mandatory Mask Directives - Sample Instructions
July 7, 2020 - Masks are now mandatory in indoor spaces in several areas across the country. Here is the directive from Ottawa Public Health on what is required by building operators to be done to facilitate their recommendation that masks be worn in any indoor space. Read here. For specific community mask orders, please check the provincial re-opening update links below.
Stay informed, stay connected:
For the latest and most up-to-date information on the novel coronavirus, visit the Government of Canada's webpage at www.canada.ca/coronavirus or call the coronavirus information line at 1-833-784-4397.
Provincial and Territorial Reopening Updates and Travel Advisories
Newfoundland & Labrador
Prince Edward Island
Frequently Asked Questions & General Advice
CAM and the moving industry are equally concerned about the spread of the coronavirus during any step of the move process, particularly as we are now in the busy season and areas throughout the country are beginning to open up at various degrees of restriction. We have to protect our customers, our crews and coworkers, and be especially mindful of the vulnerable sector or our community – the elderly and those with health deficiencies that make them more susceptible to viruses.
CAM continues to closely monitor COVID-19 and the response from all health agencies, as well as the Canadian government, as they provide updates on the latest developments with respect to this virus. We are closely monitoring the risks faced by our moving crews and staff whether it be at the office, in public gatherings, in our trucks, or at the customer’s residence or worksite.
Remember, movers are open for business! Keep in touch with your clients and remind people on social media that you can help them plan their move now, so they’re ready when it’s time.
All movers in each province and territory are open for business! To find a certified, professional mover near you, visit CAM's home page to access our mover search function.
Moving Locally? – Moving services have been reduced. You may find that some companies are limiting the number of crews in a truck to 2 men and may have two trucks show up at your home. You may be moving to or from an apartment or condo that restricts access for outside labourers. As the consumer, you will have a responsibility to provide a safe environment for the moving crews to work in. Please make sure you understand how your move will operate, so there are no surprises on move day. Have a look at the consumer tips in our COVID Consumer Information to help you plan.
Moving a longer distance? – Moving services have been reduced. Some province-to-province restrictions remain in place. While professional moving companies are allowed to move freely around the country, you may find yourself having to quarantine and will have to make arrangement for delivery of your household goods. Continue communicating with your mover regarding delivery times as there may be a delay due to demand. Read our moving information on how to plan for this relocation.
Moving into an apartment or office building? Connect with the building manager to confirm their protocols regarding entry into the building and elevator use at this time. Make sure that you communicate clearly with your movers, so as to not cause delays or last minute alterations that could affect your moving price.
Moving to or from the USA? – Moving services have been reduced. On March 21st, Canada and the U.S. closed the border. The border remains closed until at least November 21, 2020 and likely beyond. Only essential or urgent travel is being permitted as well as the transit of goods. Cross-border household goods transportation is "business as usual" and household movers are not being restricted. However, be absolutely clear of the paperwork and your permit requirements you will need to make sure you can get across the border. Without proper paperwork, moving companies cannot take the goods across.
With the current widespread outbreak of COVID-19 throughout the US, most US cities have some form of restrictions, so make sure you work with your moving company to see how that affects your move. Also communicate with your mover regarding delivery times as there may be a delay due to demand.
If you are paying in $CAD, the final charge will be based on the current rate of the dollar, which is fluctuating at this time.
On April 14th, the Public Health Agency of Canada (PHAC) issued a news release to update Canada's mandatory requirements for travellers entering Canada. The Order came into force one minute after midnight on April 15, 2020. "Certain persons who cross the border regularly to ensure the continued flow of goods and essential services, or individuals who receive or provide other essential services to Canadians, are exempt from the requirements to quarantine themselves, as long as they do not have symptoms of COVID-19 upon entry in Canada." Furthermore, "persons exempt from mandatory quarantine are still required to wear an appropriate mask or face covering upon entry into Canada and while in transit, and should otherwise respect the intent of the Order to minimize the spread of COVID-19 in Canada." Customers moving across the border into Canada are subject Canada's mandatory 14-day quarantine so they should plan accordingly for the receipt of their household goods. Further to the PHAC announcement that all essential workers crossing the Canada-U.S. border — including truck drivers — must wear a non-medical mask or face covering, Transport Canada is offering additional guidance for vehicle operators who wear face coverings to help minimize the spread of COVID-19.
Moving internationally? – Moving restrictions are in place. All countries have some form of restrictions in place and thus there are unique challenges being experienced with their shipments. If customers have not yet arrived, or are in self isolation, many of our members are offering bonded storage until the customers are able to clear customs and receive their shipments. As well, many of our members are offering to keep the shipments in storage in Canada for the time being because the situation is so fluid and it is unknown what implications can be experienced at the destination. It is critical that customers keep in touch with their movers at this time and understand that countries are responding daily to the degree of virus there is, not only in their own country, but also incoming countries, and thus, there are huge variances on restrictions.
Here’s an interesting map that shows the effect COVID-19 currently has on the global relocation industry.
The Canadian Association of Movers (CAM) is a non-profit trade association that does not dispense legal or business advice. Any ideas, concepts, or theories that are discussed should be reviewed by your own legal counsel. Issues related to the coronavirus are evolving rapidly and what may be accurate today could be outdated tomorrow.