Upcoming Education Events
Here are a couple of upcoming moving industry-related educational opportunities to check out:
September 2025
CAM Webinar 2508 - Advanced Guide to Estimating (and How to Troubleshoot When We Miss)
When: Thursday, September 11, 2025, 1 p.m. ET
Cost: Free to CAM members / $30 for non-members
Take your estimating skills to the next level with “Advanced Guide to Estimating (and How to Troubleshoot When We Miss).” Peter McCullough of Raven Research will tackle the complexities of estimating multi-truck and multi-day jobs, focusing on both large residential moves (like two trucks and six crew members, or jobs requiring loading on one day and delivery on another) and office relocations, which often carry similar challenges.
You’ll learn practical strategies for:
-
Building accurate estimates for complex, multi-phase moves
-
Understanding how residential challenges translate to office moving scenarios
-
Navigating logistical variables that can turn a straightforward job into a multi-truck or multi-day project
Plus, we’ll dedicate time to customer service best practices for when estimates go wrong. Discover effective troubleshooting strategies, learn why starting from the cube sheet is critical, and see how to recover quickly and professionally when the numbers don’t work out as planned. This is your essential guide for making (and correcting) tricky estimates with confidence.
November 2025
CAM Conference - November 17-18, 2025 - Kingston ON
We strive to provide a lineup of quality speakers and topics, and 2025 will be no different! Presentations will all be about protection.
Monday, November 17:
Tuesday, November 18:
And bonus ... there's lots of opportunity to relax, have fun and mingle with movers and suppliers alike. You can register for one day or for the full conference.
For more information on the conference and the education sessions, click here.
Video Recordings of Past Education Events
Here's a link to view some video-recordings of past moving industry-related educational events, including:
|
|
CAM Education (members only)
These education resources are available to all active CAM members. Members will require a username and password to access them - these can be obtained from admin[at]mover.net.
- Canadian Professional Mover Course (for registered students only; effective March 1st, 2025, there is a user fee of $125 per student, or 3/$299, or $75 per student during CAM's March to May Spring Training season - plus tax) - here's a link to your Request to Register
- CAM Webinars and Essentials Training
- Training for Helpers Video
- Packing and Unpacking Videos
- Overseas Training Manual for Administrative Staff (as a pdf)
Other learning resources available for members only include:
- generic operational forms
- frequently asked questions
- business development articles that cover a range of topics, such as operational info, ELDs, HR topics, worklife, health & wellness, customer service advice, sales tips, marketing & promotion and online security, and
- business health & safety.
How To Guide
- A series of YouTube videos on how to wrap various items (various sources)
Health & Safety
- Penske Safety Bulletin
- What Canadian employers need to know about cannabis at work (Ceridian HCM, Inc. at 1-800-729-7655 or ceridian.com) – March 2019 (pdf)
- WARNING: STAY (THE HELL) AWAY FROM OUR WORKERS! (excerpt from PMSA Newsletter, Moving Forward) – January 2019 (pdf)
- SafetyDriven (Trucking Safety Council of BC)
- Health Effects of Cannabis (Government of Canada) (pdf)
- Proper Lifting Techniques for Movers – May 13, 2009 (pdf, members only)
Productivity & Customer Service
-
A conversation about the complexities of moving seniors safely. When older Canadians have to move - either closer to family, to get out of a large multi-level home to a one-level location, or require transitioning to a special care facility, amongst many other scenarios, the preparation for move day can be very stressful and challenging, especially if they have lived in their home for decades. Canadian Association of Movers President Nancy Irvine has a great conversation with CAM Member Brett Ford who specializes in seniors moves. Discussion includes moving in general, what a mover does, the need for a "quarterback" to help manage the move, moving into long care homes and retirement homes and COVID considerations, and moving scams that target seniors. Here's a 22-minute video on the complexities of moving seniors safely. This is time well-spent if your customer base includes older Canadians. - April 2, 2022
- Easy Digital Tools to Improve your Business Efficiency - TriGlobal May 4, 2020
- Customer service: why you are doing it wrong and here is how you can improve! - TriGlobal April 21, 2020
- Working from home? Stay productive with these 6 tips! - TriGlobal March 27, 2020
- Negative reviews; the new positive - TriGlobal February 28 2019
- Online marketing doesn't always have to cost you - TriGlobal Feb 12 2019
- 5 Facts About the Power of Reviews - TriGlobal Jan 21 2019
Truck Tips
Thanks to Today's Trucking for these great how-to vidros for truck drivers.
- Truck Tips: How to check tractor-trailer brakes (video)
- Truck Tips: How to mark and measure brake adjustment (video)
- Truck Tips: How to couple and uncouple a trailer (video)
- Truck Tips: How to adjust 5th wheels and trailer bogeys (video)
- Truck Tips: How to set and adjust truck mirrors (video)
- Truck Tips: How to back up a tractor-trailer (video)
Other Resources
PO Box 26004, RPO Churchill Mississauga, ON, L5L 5W7